Customer Service

A personal service, in a professional manner

Order processing & tracking

The Sales Team in Guildford are waiting to process your order instructions, provide pricing and discount assistance and give technical advice. 

The team are available Monday to Friday: 8am to 4pm

Order processing & Tracking
Trade counter

Trade Counter

Why not swing by our Surrey trade counter to place or pick up orders? Grab a coffee and chat about your chimney challenges with our team.

We can't wait to see you soon!

Opening Hours
Monday to Friday: 8am to 4pm

Delivered on time

As standard, we offer a 2-3 day economy or next-day delivery service for all standard products from stock on orders placed before 2 pm.

  • Over 5000 lines of stock available
  • Next working day delivery for orders placed before 2pm Monday to Friday
  • Local van deliveries within 2 hours radius from Guildford
Poujoulat Delivery